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FREQUENTLY ASKED QUESTIONS! General Questions * What method of payment is accepted? * Liability and Indemnification Issue * Environmental Issues * Meeting Your Standards * How do I make a reservation? Auto Detail Related Topics * Why is detailing a necessity? * What is the difference between DETAILING and WASHING? * What is a CLEAR COAT? * Will it hurt the paint or the clear coat of the car when detailed regularly? * What does detailing do to a Clear Coat Finish? * What is the difference between PAINT SEALANT and WAX? * What is the difference between POLISHING and WAXING? * How often do I need to wax or polish my car? * What is a sealer and glaze? * Why can't I use household cleaners to wash my car? * What about once-a-year wax and polish products? * How can I tell if I have a clear coat? * How often should I wash my car? * What is a CLAY BAR? * Can I wax too often? * What about those FREE CAR WASHES at the gas station? * I lease my car, why should I care how it looks? Paint Restorations Related Topics * Diagram of Clear Coat contamination * What causes SWIRL MARKS? * Tell me about OXIDATION * Tell me about WATER SPOTS * Tell me about OVERSPRAY * Tell me about TREE SAPS Chip and Scratch Related Topics * Why repair chips and scratches? * Do you carry the paint for my car? Paintless Dent Removal Related Topics * Are you leasing your car? * What is Paintless Dent Removal or PDR? * How do you remove the dents? * Will Paintless Dent Removal hurt the value of my car? * How long can I expect the process to take? * Why do you offer Touch-Up/Chip Repair service if the process is truly "paintless" dent removal? * Is Paintless Dent Removal an accepted alternative by the insurance industry? * Will my auto insurance company pay for Paintless Dent Removal? Auto Glass Related Topics * Won't my insurance rates go up if I file a claim? * Do you bill my insurance company directly? * Will filing an auto glass claim count towards my insurance policy? * What if I only have liability coverage? * Will all insurance companies waive my deductible if my windshield is repaired rather than replaced? * What if my deductible is the same or more than the auto glass service? * Do I need to contact my agent or insurance company before I contact GenuineGlass.com? * Somebody vandalized my car. Will my insurance cover that? * My car is vandalized. Do I need to call the police? * Do I need an adjuster to look at my car before you fix it? * How does my insurance deductible work? * How does my insurance deductible work if they broke my window and stole my stereo? * How much are you going to charge my insurance company? * Insurance claims information * Warranty Information * Tell me about the adhesives used * Windshield curing time and other instructions * What's the difference between the windshield and the other glass in my vehicle? Isn't it all the same? * I have a rock chip in my windshield, it it really important that I fix it right away? Consumer's Guide Related Topics * What to do in case of an accident * How to find a shop you can trust * How to select an auto repair shop and getting good service
FREQUENTLY ASKED QUESTIONS!
General Questions Auto Detail Paint Restorations Chip and Scratch Paintless Dent Removal Auto Glass Repair & Replace Consumer's Guide Used Cars Buying Guide Tips For Basic Car Maintenance Car's Fuel Efficiency Air Conditioner Maintenance 12 Restoration Tips
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